How much does delivery cost & How long does delivery take?
Orders of less than €80 have a €6.99 delivery charge and orders over €80 have free delivery. We ask you allow 7 working days for delivery but usually have your items delivered within 3-4 days. International deliveries take 7-10 working days maximum.
Does the parcel say 'Ann Summers' on it?
No! All items are delivered in plain packaging with no brand names or logos. If you have concerns regarding the privacy of your delivery please see here for more information.
What if I don't like it?
You have 8 days from the day the item is signed for to send it back unused and in original packaging. After this time only items that are faulty may be returned. For hygiene reasons, certain items can not be returned at all. See our terms and conditions for details on this.
Is payment secure?
Yes. We offer both debit/credit card payments and PayPal. Our card payments are processed by Realex. You will be redirected to Realex's secure payment portal during checkout to make your payment. AnnSummersIreland.ie never see, and have no access to, your financial details.
Does Ann Summers appear on my bank statement?
No, the name Ann Summers will not appear anywhere on your statement, it will simply show ASI.
I have more questions...
If you have any questions at all please do not hesitate to contact us here.